Privacy Policy

1. Who we are

[Company legal name, e.g. Copyright Hawk LLC] (“Copyright Hawk”, “we”) operates this website and the Services. This policy explains how we handle personal information. Questions go to [privacy@yourdomain.com].

2. Information we collect

Information you give us:

• Account details, such as your name, email address, mobile number, and password;
• Case details, such as links to the copies, descriptions of your work, the rights owner’s name, registration status, and notes;
• Files and evidence you upload, such as your original work, screenshots, and agreements;
• Contact details for the business or account using your work, if you provide them;
• Payment details, which are processed by our payment provider. We do not store full card numbers; and
• Messages you send us, and any approvals and confirmations you give.

Information collected automatically: device and browser type, IP address, pages viewed, and similar log data, plus the cookies described in our Cookie Policy.

Information from others: responses from platforms, hosts, and recipients to the actions we take, and publicly available information about where your work appears.

3. How we use it

• To run your cases: filing takedowns, contacting and following up with the parties involved, and preparing and sending letters you approve;
• To keep you updated by email, text message, and in your account;
• To process payments and manage subscriptions;
• To verify identity and authorization, and to prevent fraud and abuse of the Services;
• To keep records you can export, and that you or your attorney can use later;
• To maintain, secure, and improve the Services; and
• To comply with the law and enforce our terms.

We do not sell your personal information, and we do not use your private files or case contents to train AI models.

4. How we share it

Taking action on your behalf requires sharing some information:

• With platforms and hosts: takedown notices include the rights owner’s name, the work, the infringing links, a contact address, and the required statements. Platforms may share this with the person they act against.
• With the people using your work: our texts, calls, and letters identify the rights owner and the work, and may include evidence you approved for sharing.
• With service providers who help us operate, such as hosting and database (for example, Supabase), payments, email, text messaging, and phone providers. They may use the information only to provide their services to us.
• With attorneys you choose: only with your permission.
• For legal reasons: to comply with law or legal process, or to protect the rights and safety of you, us, or others.
• In a business transfer: if we are involved in a merger, acquisition, or sale of assets, subject to this policy.

Complete anonymity is not possible when enforcing a copyright: the law requires that a takedown notice identify the rights owner or their agent.

5. Text messages and phone calls

If you give us your mobile number, you agree to receive case updates by text. Message frequency varies with your cases, and message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. When we contact businesses about the use of your work, we use business contact details provided to us or publicly listed, and we honor every request to stop. Our SMS & Calls Terms have the details.

6. How long we keep it

We keep case records for as long as your account is open, and afterward for as long as needed to resolve disputes, meet legal obligations, and support legal action you may take. You can ask us to delete your data at any time; we will delete it unless we are required to keep it, for example because of a legal hold.

7. Security

We protect your information with encryption in transit, access controls that limit each account to its own data, and restricted staff access. No system is perfectly secure, so please use a strong password and keep it private.

8. Your rights and choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you, and get a copy in a portable format;
• Correct inaccurate information;
• Delete your information;
• Opt out of marketing messages at any time;
• Withdraw consent where we rely on it; and
• Appeal our decision on a request, or complain to a data protection authority.

To make a request, email [privacy@yourdomain.com] or use the controls in your account. We will verify your identity before acting, and we will not treat you differently for exercising your rights. California residents: we do not sell or share personal information for cross‑context behavioral advertising.

9. Cookies

We use essential cookies to keep you signed in and secure, and limited analytics to improve the site. See our Cookie Policy for details and choices.

10. Children

The Services are not for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

11. International users

We are based in the United States and process information there. If you use the Services from elsewhere, your information will be transferred to and processed in the United States, with safeguards required by applicable law.

12. Changes to this policy

We will post any changes here and update the date above. If a change is material, we will notify you by email or in the Services before it takes effect.

13. Contact

[Company legal name, e.g. Copyright Hawk LLC], [Mailing address]. Privacy questions: [privacy@yourdomain.com].